/ Christy Kulasingam Business transformation advisor, interim executive, entrepreneurial business leader
photo of Christy Kulasingam

Advisor and strategic business consultant  with top-tier global management consulting and interim management experience.

#digital  #technology  #media  #telecoms  #mobile   #internet  #cable  #bigdata

#entrepreneurship  #innovation  #disruption   #transformation

#change_management  #social_media  #IT_strategy  #enterprise_architecture

#interim_management  #turnaround  #due_diligence  #coaching

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View Christy Kulasingam's profile on LinkedIn

Christy advises CXO-level executives on technology strategies and operational transformation. He also shapes and leads the delivery of these engagements. Christy brings wide-ranging business and technology experience, as well as transferrable industry insights, particularly from the technology, media and telecommunications (TMT) sectors. In his most recent interim role, Christy was the Director of Technology Strategy and Transformation at a pan-European private-equity asset undergoing a complex business turnaround.

Christy thrives at the intersection of business and technology, exploiting his educational and professional experience, expertise and interests. He has a Bachelor of Science degree from Hobart College in the United States (double-major in Computer Science and Economics, minor in Mathematics.)

His career started on the US East Coast as a solution architect in the educational software industry. He then joined a software unit acquired by Arthur Andersen and eventually transferred to its nascent Business Consulting division. To exploit his 'dot com' consulting experience from the US West Coast, Christy moved to the United Kingdom on an 18-month secondment in 1999. He has called the UK ‘home’ ever since.

After joining Deloitte UK as part of the Arthur Andersen transaction in 2002, Christy became a director in Deloitte’s consulting business, where he specialised in shaping, selling and delivering technology-enabled business transformation engagements. He left Deloitte in 2009 to found and undertake freelance advisory and management consulting assignments with London-based Radbourne Consulting Limited.

Christy has worked with bluechip companies including BSkyB, BT, Cable & Wireless, Cisco, Digiturk, ONO, and Siemens as well as marquee law firms, venture capital outfits and private equity companies. He has also advised start-ups and entrepreneurs on a number of innovative ventures.

Christy belongs to associate networks of a number of consultancies, both large and boutique. He often collaborates with these firms and other freelancers to structure and deliver client assignments.

When not melding his interests of business and technology, Christy is likely to be spotted partaking in his passions—on the cricket field (he plays for two London-based clubs) or on his snowboard in the Alps or the Rockies.


/ At work  

Christy has a successful track record of working on complex problems for bluechip companies in a number of sectors. Principal industry segments have included Telecommunications, Broadcast & Content, Media & Entertainment, Technology, Legal, Professional Services, Private Equity and Start-ups. Minor sectors have included Retail, Fast Moving Consumer Goods, and Transport.

Christy's proven pedigree, senior client relationship experience, collaborative working style and transferrable expertise have allowed him to deliver value and results in an array of advisory, consulting, and interim management assignments. Christy's capabilities can be broadly grouped in three (interrelated) categories: Business, IT, and Projects / Programmes.


Christy's capability Venn diagram

Business assignments Technology assignments

Programme & project assignments

  • Target operating models
  • Business analysis
  • Governance models
  • Operational improvement
  • Cost reduction
  • Bid advisory
  • Strategy development, validation, execution
  • Emerging business models
  • Executive coaching
  • IT strategy
  • IT transformation
  • IT sourcing
  • Technology due diligence
  • Innovation & disruption (e.g. TMT convergence, digitisation, social media, RFID)
  • Shaping
  • Delivery
  • Assurance
  • Turnaround
  • Diagnostics
Sampling of assignments
  • Designed and implemented a company-wide demand management process and governance forum
  • Developed a target operatingmodel for a network and IT services outsourcer
  • Compared business 'good practices' from multiple sectors
  • Advised on starting a new business
  • Became a non-executive director
  • Created an innovation 'thinktank'
  • Advised on a sales / bid strategy
  • Conducted a review of offshore outsourced contact centres in Chile and Colombia


  • Performed a rapid 'health-check' of an IT function
  • Compared performance to IT 'good practices'
  • Developed company-wide IT strategies
  • Defined transformation activities to deliver IT strategies
  • Reviewed IT sourcing & procurement strategy
  • Conducted technology due diligence for M&A transactions
  • Coached IT Director on board-level engagement
  • Advised on a network outsourcing opportunity assessment



  • Reviewed project and programme performance
  • Defined corrective actions for a failing project
  • Turned a strategic roadmap into a programme
  • Specified requirements and hired a programme manager
  • Acted as interim programme / project manager
  • Led an IT transformation programme
/ Client view  

On right is a sampling of the many client compliments that Christy has received over the years.

Quote symbol
Christy performed a deep analysis to diagnose ONO's IT capabilities, aiming to resolve the gap between the existing operating model and the state desired by ONO business units. Initially Christy became familiar with the IT organization, ratios, budget, systems and processes to establish overall maturity. He also conducted a series of interviews with internal customers to understand their requirements and 'dreams'. The questionnaires were tailored to each interviewee, resulting in very rich feedback that incorporated perspectives from across ONO.

As a result of this discovery phase, he was able to recommend a complete transformation program based on facts and accessible milestones. His methodology included several feedback sessions with the IT senior team to map customer desires versus his observations and understanding of the state of IT. His background in similar organizations was extremely valuable in defining a realistic journey for ONO, both in terms of change and economic implications.

Christy is an excellent person and better professional. He is easy to work with. I particularly appreciated that he shares honest, considered views with both IT and the business, not necessarily what he thinks the client wants to hear.

Photo - Carlos Moreno

Carlos Moreno
Director of Information Systems
Cableuropa, S.A.U. (ONO), the largest cable operator in Spain offering television, broadband, fixed telephony and MVNO mobile telephony

Hired Christy to design ONO’s IT Transformation



/ In the press  

Regarded as an expert on IT and TMT industry developments, Christy has been quoted regularly in the media on topics such as social media, cloud computing, green computing, mobile technology and radio frequency identification (RFID). He has spoken at and chaired breakouts at industry conferences, including ones by IDC and Intellect.

See a sampling of Christy's media mentions at right or use this string in a search engine: "christy kulasingam" OR "chris kulasingam": Bing, Google, Yahoo!.

Ignites Europe logo       Financial Times logo

State Street uses cloud tech for IT overhaul
by David Ricketts  

"Christy Kulasingam says for all the hype surrounding the idea of cloud technology, “there is a lot of substance behind State Street’s thinking”.... He says: “State Street are well capitalised to meet the investment needed to go to the cloud model. It is certainly not an easy cost/benefit analysis to make."

Christy's experience and expertise covered: IT strategy, IT operating models, cloud computing

Read more of Christy's quote in Ignites Europe



City Am Logo

All together now: a business culture of collaboration is key to success
by David Crow

"According to Christy Kulasingam... creating a seamless experience is only one of the advantages that good collaboration can bring..."

Christy's experience and expertise covered: IT strategy, process improvement, innovation, collaboration, knowledge management, social media for business

Read more of Christy's quote in City AM

Computer Weekly logo

Companies benefit from alternative RFID uses
by Cliff Saran

"Although retailers had much to gain by the supply chain visibility offered by RFID, Chris Kulasingam... said manufacturers could also benefit. He suggested that RFID could act as a confirmation of delivery note..."

Christy's experience and expertise covered: RFID, technology strategy, process improvement

Read more of Christy's quote in Computer Weekly  Visit source site

Director of Finance Logo

Electronic firms pressed to go green
by Adrie van der Luijt

"Christy Kulasingam... explained that technology providers are increasingly being differentiated on the basis of their energy consumption, as has happened in a range of other sectors from white goods to motor vehicles, in response to the growing concern about the environment in general..."

Christy's experience and expertise covered: technology sector, consumer electronics, green computing

Read more of Christy's quote in Director of Finance Online   Visit source site



Daily Mail logo

Humbug to the gadgets that ruin Christmas
by Ian Lyall

"An unusable product may have as little value as a broken one, regardless of its underlying technical brilliance, warns Christy Kulasingam..."

Christy's experience and expertise covered: technology sector, consumer electronics

Read more of Christy's quote in the Daily Mail  Visit source site

IT Week Magazine Logo    Computing.co.uk Logo

Microsoft kick-starts UK startups
by Rosalie Marshall

"Christy Kulasingam... said the Startup Accelerator Programme is part of a growing trend that is seeing vendors trying to nurture innovation to extend the ecosystem around their products. Vendors are tending to hire individual developers or use small companies to innovate, rather than do it themselves, [he] added..."

Christy's experience and expertise covered: startups, innovation, technology sector

Read more of Christy's quote in IT Week   Visit source site

Deloitte Logo

Deloitte comments on Ofcom's announcement on social networking
by Deloitte UK Press Office

Christy Kulasingam, [former] media director at Deloitte, comments on [the] announcement by Ofcom on social networking. "There is growing resistance and concern to the volume and depth of information that websites are capturing about consumers' online behaviour, as demonstrated by today's warning by Ofcom about the dangers of children publishing personal details on social networking sites. While Britain's children are new media aware, they're not always new media savvy..."

Christy's experience and expertise covered: social media, media sector, technology sector

Read more of Christy's quote in Deloitte's Press Release   Visit source site



Microscope Magazine Logo

Reinventing the user interface
by Christy Kulasingam   

"Christy Kulasingam looks at the role of the user interface in consumer technology, now and in the future..."

Christy's experience and expertise covered: technology sector, telecommunications sector, consumer electronics

Read more of Christy's quote in MicroScope Magazine

Conference & Incentive Travel  logo

Madrid: Leading by example
by Kunal Dutta

"Corporate Lowdown: Christy Kulasingam, Radbourne Consulting: "Top restaurant — Madrid is now very cosmopolitan with a diversity of cuisine. My favourite is Bice, an elegant Italian eatery, which has a private room for groups of 30 and cut off from the main tables. The service levels are second to none. There are tapas restaurants in abundance... Juana La Loca, which is located in the hip area of La Latina, is where locals go to meet up to have tapas late into the night..."

Christy's experience and expertise covered: business travel, global business consulting

Read more of Christy's quote in Conference & Incentive Travel Magazine  Visit source site

/ On Twitter  

Christy keeps a continuous eye on developments in technology, media, telecommunications, innovation, entrepreneurship, business and management. He uses short musings on Twitter to share articles, links and thoughts. The ten most recent posts are reproduced at right. All of his posts can be found on Radbourne Consulting Limited's Twitter timeline.

You can follow Christy's tweets if you have an account on Twitter.


 e    c@radbourne.co   
Christy Kulasingam on Linked-In   http://uk.linkedin.com/in/kulasingam
Christy Kulasingam on Twitter   https://twitter.com/stratnologist




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